Orlando Hearing Center, Inc. – Terms & Conditions
Last Updated: February 23rd, 2026

These Terms and Conditions govern your use of the Orlando Hearing Center, Inc. website, online scheduling tools, chat services, SMS/text messaging program, and communication systems. By using this website, scheduling services, or submitting your information, you agree to these Terms.

1. About Orlando Hearing Center, Inc.

Orlando Hearing Center, Inc. is a hearing healthcare practice located at:

3385 South U.S. Highway 17-92, Suite 173
Casselberry, Florida 32707
Phone: 407-331-1422

Orlando Hearing Center, Inc. provides hearing evaluations, hearing aid services, and related hearing healthcare support.

2. Use of This Website

You agree to use this website only for lawful purposes. You may not use this site to damage, disable, overburden, interfere with its operation, or attempt to gain unauthorized access to systems or data.

Orlando Hearing Center, Inc. reserves the right to suspend or terminate access if misuse is detected.

3. Medical Disclaimer

Information provided on this website, through chat, voice AI, or automated systems is for general informational purposes only.

It does not constitute medical advice, diagnosis, or treatment. Nothing on this website or through automated systems should be used as a substitute for evaluation by a licensed medical provider.

If you experience urgent symptoms such as sudden hearing loss, severe pain, bleeding, infection, or dizziness, seek immediate medical attention.

4. Appointment Scheduling

Online, chatbot, and AI-assisted scheduling tools are provided for convenience. Appointment requests are subject to availability and confirmation by Orlando Hearing Center, Inc.

Orlando Hearing Center, Inc. reserves the right to:

  • Reschedule or cancel appointments when necessary
  • Modify appointment times, providers, or services
  • Decline appointments that do not meet clinic criteria

Same-day appointments are not guaranteed.

5. SMS/Text Messaging Program Terms

Program Name and Description

Orlando Hearing Center, Inc. offers an SMS messaging program that provides appointment confirmations, appointment reminders, scheduling assistance, follow-ups, and service-related notifications. Message frequency may vary based on your interaction with our clinic.

Consent to Receive Messages

By providing your phone number and opting in, you consent to receive text messages from Orlando Hearing Center, Inc. at the number provided. Consent is not a condition of purchase or treatment.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message you receive from Orlando Hearing Center, Inc. After opting out, you will no longer receive SMS messages unless you opt back in.

Rejoining Instructions

If you previously opted out, you may rejoin the SMS program by:

  • Replying START to a prior message, or
  • Scheduling a new appointment or requesting SMS communication again through our website or staff.

Help Instructions

For help, reply HELP to any message or contact Orlando Hearing Center, Inc. at:

Phone: 407-331-1422
Website: https://www.orlandohearingcenter.com

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Industry Compliance Statement

Orlando Hearing Center, Inc. messaging practices comply with applicable telecommunications regulations, CTIA guidelines, and industry standards for consumer consent and messaging transparency.

Legal Compliance Note

Orlando Hearing Center, Inc. reserves the right to modify or terminate its SMS messaging program at any time in compliance with applicable laws and regulations.

6. Communication Consent (General)

By submitting your phone number, email address, or other contact information, you agree that Orlando Hearing Center, Inc. may contact you regarding:

  • Appointment confirmations and reminders
  • Scheduling updates
  • Service-related notifications
  • Follow-up communications
  • Responses to inquiries

Communications may occur via text message, phone call, email, or automated systems.

You may withdraw consent at any time by contacting Orlando Hearing Center, Inc. or using provided opt-out methods.

7. Use of AI and Automated Systems

Orlando Hearing Center, Inc. uses automated technologies, including chatbots and voice assistants, to assist with scheduling, answering general questions, and directing patient requests.

These systems:

  • May collect information you voluntarily provide
  • May assist in scheduling or modifying appointments
  • Are designed to support clinic operations

You may request to speak with a human team member at any time.

8. Privacy Policy

Your personal and medical information is handled according to the Orlando Hearing Center, Inc. Privacy Policy and applicable laws, including HIPAA where applicable.

Please review our Privacy Policy here:
Privacy Policy

9. Limitation of Liability

Orlando Hearing Center, Inc. is not responsible for damages resulting from:

  • Use of this website
  • Use of automated chat or voice systems
  • Scheduling errors or delays
  • SMS delivery failures
  • Website downtime
  • Incorrect or incomplete information provided by users

Use of this website and related tools is at your own risk.

10. Changes to These Terms

Orlando Hearing Center, Inc. may update these Terms and Conditions at any time. Updates become effective when posted on this website. Continued use of the site or services indicates acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida.

12. Contact Information

If you have questions about these Terms and Conditions, please contact:

Orlando Hearing Center, Inc.
3385 South U.S. Highway 17-92, Suite 173
Casselberry, Florida 32707
Phone: 407-331-1422
Website: https://www.orlandohearingcenter.com