Effective Date: January 2026

This privacy notice discloses the privacy practices for Orlando Hearing Center‘s website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We do not collect personal information from you unless you voluntarily provide it to us. You may choose not to provide personal information online. Your choice not to participate in this activity will not impair your ability to browse this website and read or view any information posted on this site. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. Your choice not to participate in this activity will not impair your ability to browse this website and read or view any information posted on this site.

Sharing
We partner with another party to provide specific services for our Practice. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to follow-up about an appointment request.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time to time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

E-Mail Privacy Warning
E-mail is not a secure communication’s medium. Personal information sent via the Internet can be intercepted. You may, therefore, wish to reconsider the advisability of sending messages that contain highly sensitive or personal information to this Internet address.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via or calling us at (407) 331-1422.

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Log Files
Like many other websites, Orlando Hearing Center‘s website makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider ( IISP I), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (407) 331-1422 or email us at .

Orlando Hearing Center – Terms & Conditions
Last Updated: February 2026

These Terms and Conditions govern your use of the Orlando Hearing Center website, online scheduling tools, chat services, and communication systems. By using this website or submitting your information, you agree to these terms.

1. About Orlando Hearing Center

Orlando Hearing Center is a hearing healthcare practice located at:

3385 South U.S. Highway 17-92, Suite 173
Casselberry, Florida 32707
Phone: 407-331-1422

We provide hearing evaluations, hearing aid services, and related hearing healthcare support.

2. Use of This Website

You agree to use this website only for lawful purposes. You may not use this site to damage, disable, overburden, or interfere with its operation, or attempt to gain unauthorized access to any systems or data.

We may suspend or terminate access if misuse is detected.

3. Medical Disclaimer

Information provided on this website, including through chat, voice AI, or automated systems, is for general informational purposes only.

It does not provide medical advice, diagnosis, or treatment. Nothing on this website or through automated systems should be used as a substitute for evaluation by a licensed medical provider.

If you experience urgent symptoms such as sudden hearing loss, severe pain, bleeding, or infection, you should seek medical attention immediately.

4. Appointment Scheduling

Online, chatbot, and AI-assisted scheduling tools are provided for your convenience. Appointment requests are subject to availability and confirmation by Orlando Hearing Center.

We reserve the right to:

  • Reschedule or cancel appointments when necessary
  • Modify appointment times or providers
  • Decline appointments that do not meet clinic criteria

Same-day appointments are not guaranteed.

5. Communication Consent

By submitting your phone number, email, or other contact information, you consent to receive communications from Orlando Hearing Center, including:

  • Appointment confirmations
  • Appointment reminders
  • Follow-ups
  • Service-related messages
  • Text messages, emails, and phone calls

Message and data rates may apply. You may opt out of text messages at any time by replying STOP or requesting removal.

6. Use of AI and Automated Systems

Orlando Hearing Center uses automated systems, including chatbots and voice assistants, to help with scheduling and general questions.

These systems:

  • May collect information you provide
  • May schedule or modify appointments
  • Are designed to assist our staff

You may request to speak with a human team member at any time.

7. Privacy

Your personal and medical information is handled according to our Privacy Policy and applicable laws, including HIPAA where applicable.

Please review our Privacy Policy to understand how your data is collected, used, and protected.

8. Limitation of Liability

Orlando Hearing Center is not responsible for damages resulting from:

  • Use of this website
  • Use of chatbots or voice systems
  • Scheduling errors
  • Website downtime
  • Incorrect or incomplete information provided by users

Use of this website and its tools is at your own risk.

9. Changes to These Terms

We may update these Terms and Conditions at any time. Changes become effective when posted on this website. Continued use of the site means you accept the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida.

If you have questions about these terms, please contact Orlando Hearing Center at 407-331-1422